How do I know if a problem when using the myUFL systems is related to a user role or the system itself?

If you can see the link in your myUFL Menu it is highly likely that you have the correct role but that your role preferences or workflow setups are incorrect. Before contacting the DSA to look at your settings, we do recommend that you first check the Alert Notices for possible system outages or known issues. Next, contact your Department Security Administrator or designated College Expert to see if they are familiar with your problem. They will contact the UFIT Liaison for your area if this cannot be resolved locally. You may also call the UF Computing Help Desk, (352)392-HELP(4357), and they will assign your ticket to the Security team or the appropriate functional team (i.e., Finance, HRMS, Portal, and Reporting). Each functional team is responsible for approving and implementing the roles, user preferences, and workflow set ups.